K12 Dual Credit Resource Guide 2022 | Page 21

TRANSCRIPTED CREDIT
My Student Cannot Log Into Blackboard ?
Confirm the student is on your Blackboard roster . If on the roster , your student can reset their password . If password reset doesn ’ t work , but the student is on your roster , contact the NWTC helpdesk ( help . desk @ nwtc . edu ) at 920-498- 6800 to verify that the student ’ s high school email address is in their profile and that it is spelled correctly . After correction , have the student try again .
Where Does My Blackboard Shell Content Come From ?
The term “ Blackboard shell ” refers to the space that houses information and learning plans for each class . All Blackboard shell contents are managed and maintained by lead instructors at NWTC . If the contents in your shell are incorrect , please go to the faculty mentor list located on our K12 Educators webpage under Requirements for Teaching Transcripted Credit / Related Links .
I Can ’ t Find My Course in Blackboard , What Do I Do ?
Sometimes you can ’ t see your course because :
• The class is not yet available
• Click on Courses in the left navigation bar . Current courses will be defaulted . If you do not see your course , click on the black arrow to the right of current courses and choose the term you are looking for . Example ( 2212 – Spring 2021 ). Please remember your classes are set up in our system by NWTC Fall and Spring semesters .
All your enrolled classes will appear under your course list . The dates are indicated when available . You can modify this list by clicking the settings icon ( top right of the course list module ). Click on Group by Term then submit . You will see your classes sorted by term . Select which term you want to show then submit .
My Students Can ’ t See Some of the Contents in the Class Shell , Help ?
If your students are unable to see some content in the class shell , below are some possibilities :
• Adaptive Release has been applied to the content
Student CANNOT see Blackboard content
Adaptive Release in ON
Edit assignment to remove Adaptive Release
• It was made unavailable
Student CANNOT see Blackboard content
Material UNAVAILABLE
Edit assignment to make available
• The due date already passed
Student CANNOT see Blackboard content
Due date has passed
Change due date on assignment
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