K12 Dual Credit Resource Guide 2020-2021 | Page 22

TRANSCRIPTED CREDIT

I Can ’ t Find My Course in Blackboard , What Do I Do ?

Sometimes you can ’ t see your course because :

• The class is not yet available

• Click on Courses in the left navigation bar . Current courses will be defaulted . If you do not see your course , click on the black arrow to the right of current courses and choose the term you are looking for . Example ( 2212 – Spring 2021 ). Please remember your classes are set up in our system by NWTC Fall and Spring semesters .

All your enrolled classes will appear under your course list . The dates are indicated when available . You can modify this list by clicking the settings icon ( top right of the course list module ). Click on Group by Term then submit . You will see your classes sorted by term . Select which term you want to show then submit .

My Students Can ’ t See Some of the Contents in the Class Shell , Help ?

If your students are unable to see some content in the class shell , below are some possibilities :

• Adaptive Release has been applied to the content

Student CANNOT see Blackboard content

Adaptive Release in ON

Edit assignment to remove Adaptive Release

• It was made unavailable

Student CANNOT see Blackboard content

Material UNAVAILABLE

Edit assignment to make available

• The due date already passed

Student CANNOT see Blackboard content

Due date has passed

Change due date on assignment

To fix this , you would need to edit the assignment by removing the adaptive release to make the assignment available or change the due date .

BEFORE Contacting the Help Desk ….

• Be sure to use Mozilla Firefox or Google Chrome browsers

• Clear the cache , cookies , history and restart the browser

• Close other applications that may be affecting connectivity

• If able , work on a machine that is wired to the internet

• Use the Help Center Knowledge Base by clicking the question mark on the right .

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