Jumpstart Magazine May/June 2014 | Page 30

28 JUMPSTART JUMPSTART INTERVIEW WITH FIONA LAU WHAT ARE SOME TIPS FOR HOMECOOKS WHO WANT TO SUCCEED IN PROMOTING THEIR CREATIONS? THE COFOUNDER OF SHOPLINE From our experience, to generate more foodie demand and buzz, there are three aspects that homecooks should look into. First, foodies generally react better to food creations that are more unique (not commonly seen in the commercial space). It could be unique in terms of a special recipe, food from another country, specific dietary preferences (vegan, organic, etc.) and new ways of combining of ingredients. Second, photos make a huge difference in foodies’ perception. It’s worth investing in cooking a meal for the purpose of taking photos. All the small details matter, such as using the right plate for different foods, the photo lighting, portion size, the mix and match of colors of the ingredients and the background. It’s also a must to arrange the ingredients in a more tidy way rather than mixing all of them together. Third, prepare a short but sweet description about your creation. This is information that could not be conveyed through photos and needs to be conveyed through text. Homecooks should highlight the specialty points about their food and which sorts of tastes are best for which types of foodies, as everyone has their own preference. TELL US ABOUT YOUR COMPANY! Shopline is a shop creation platform to help merchants in Asia sell and market their products. We provide the easiest no-coding-needed way of creating a beautiful self-branded e-commerce web and mobile site within minutes. There is a huge opportunity in this market as many businesses are just starting to utilize the Internet and do not have the technical know-how to get their brand online. WHO ARE THE BRAINS BEHIND THIS BUSINESS? WHAT INSPIRED YOU TO START THIS COMPANY? WHAT ARE SOME OF THE CHALLENGES HOW HAVE YOU BEEN PROMOTING YOUR WEBSITE/ TO RUNNING THIS BUSINESS? BUSINESS IN HK? We are an O2O (online to offline) business and one of our main challenges is the offline logistics of delivering the products to foodies from the homecooks. The scalable way of doing it would be hiring our own driver and using our own transportation, however, as we aren’t at that stage yet, we are currently doing a lot of things in a manual way until we have a steady flow of business. As we are a tech-based business, most of our buzz is generated online through Facebook and search engines. Constant updates of our new products through various social media are how we keep our communication with all our users. Additionally, as we are a location-based service, we are also increasing our offline marketing by partnering with different events as one of their event caterers and setting up a booth at a community carnival to increase exposure. Feature Your Story In Our Next Issue Contact Our Editorial Team: editors@ jumpstartmag.com We have a great team of three at Shopline – Raymond Yip, Tony Wong and Fiona Lau, who cover design, development and business. We met at Startup Weekend back in April 2013 while working on different projects. We share the same passion and vision in e-commerce, particularly mobile commerce. We all feel that online commerce will be a big growth area for Asia in the coming years. Small- to medium-sized businesses are on the rise and are looking to expand quickly on the web. In the meantime, traditional businesses are beginning to see the real value of having an online presence and are yearning for the same type of expansion. HOW HAS THE PROGRESS BEEN SO FAR? After our beta launch in November, we now have over 500 shops on our platform, mostly Hong Kong and Taiwanese merchants. Since our product is in English and Chinese, we plan on aggressively growing our network of shops in Hong Kong, Taiwan and Singapore, before we enter other countries in Asia. WHAT KINDS OF COMPANIES USE YOUR SERVICE? Our early adopters are extremely diverse, ranging from brick and mortar stores aiming to reach more customers via their own online shop, to entrepreneurs launching purely online businesses. We also have a nice mix of industries represented in our network – everything from accessories to clothing brands, to electronics and watches and even food! 29