JULY/AUGUST 2022 BAR BULLETIN JULY 2022 | Page 22

TECHNOLOGY CORNER

TECHNOLOGY CORNER

The Clerk of the Circuit Court and Comptroller , Palm Beach County

AMY BORMAN
The Clerk of the Circuit Court and Comptroller , Palm Beach County , continues to expand its use of technology to provide convenience and quick responses to our customers . Over the past two years , we have seen our customers shift from in person transactions to online options . Read below how the Clerk ’ s office is here to help !
ECertification – Court Records
No more coming to the courthouse to get a certified copy of a court record . By using our new system – E-Certify – you can log into our eCaseView program , select the case , choose the document , pay online , and get a certified document emailed to you within minutes ! We average over 1,000 electronically certified court records each month . The document has a QR code so that banks and other institutions can scan the code to ensure the authenticity of the document . We use the same electronic system whether you order the document online or come into the office . We only use the “ blue ink ” stamp option when you need a document that has redacted confidential information . Learn more about E-Certify by visiting https :// www . mypalmbeachclerk . com / records / court-records / certifiedcopies-of-court-records .
eRecording – Official Records
Since 2014 , the Clerk ’ s office has been working with vendors to allow the electronic recording of official records . There are six vendors that work with our office to transmit documents to be electronically recorded in our official records . No more coming down to the courthouse to record your deed , mortgage or claim of lien ( or any other official record !), you can now do this from the comfort of your office . Title companies can use the vendors who specialize in large volume recording while customers who simply have 1 or 2 documents can use our single file vendor . For more information on the vendors and how eRecording works , visit our website https :// www . mypalmbeachclerk . com / departments / recording / erecording . Be on the lookout this fall for information on our new system that will allow you to electronically record AND
receive an electronically certified copy of the recorded document .
Self-Service packets , copies of documents , outstanding filing fees , and certain mediation fees
The Clerk ’ s office now has PayIt Express to help process charges and fees online that we previously could not process over the phone . This saves you time in having to mail in a check or come down in person to pay by cash or credit card .
If you would like to purchase a packet online from the Self-Service Center , simply go to https :// www . mypalmbeachclerk . com / services / self-service-center / self-serviceforms , pick the packet you would like to purchase from the “ order form packets online ” section and pay online by credit card . The packet will be emailed to you within one business day .
If you receive a letter from our office letting you know that you still owe reopen fees or filing fees , you need only go to the link or QR code included in your invoice letter , type in your case number and answer a few questions about your payment to pay online by credit card .
If you need copies of documents without the watermark – but don ’ t want them certified – simply order the documents by emailing ORWeb @ mypalmbeachclerk . com and follow the link provided in the email sent by our office to pay online .
Lastly , working with Court Administration , we are now able to accept County Civil and Family mediation fees that would otherwise be payable in our office online . You no longer need to beat the traffic to make a payment . Simply go to https :// www . mypalmbeachclerk . com / services / make-payments / pay-mediation-fees and click on “ Pay mediation fees online with PayItClerkPBC ” to make an online payment .
Payment of traffic tickets , court costs , and criminal fines
If you or your client need to pay a traffic ticket , or if you have outstanding criminal court costs and fines to pay , the Clerk ’ s office has a multitude of options to facilitate payment – without ever coming into the office !
Non-Criminal Traffic tickets can be paid online using our convenient online system . Visit our website for more information at www . mypalmbeachclerk . com / department / courts / traffic-tickets / payment-options . You may also pay by phone without waiting by calling 561-207-7189 . For both options , please have your citation number available .
Criminal court costs and fines have their own options including our online and mobile payment application , PayItClerkPBC : https :// payitclerkpbc . mypalmbeachclerk . com . You may also make payments by phone at 561-207-7189 . For both options , have your case number or citation number available .
Lastly , if your client needs time to pay , we can set up a payment plan that allows for text reminders when payment is due ! Apply quickly and easily online : https :// appsgp . mypalmbeachclerk . com / paymentplan /
Robots
Did you know that docketers Rosie Tobor , Arnold Connor and Tim Tebot aren ’ t real ? They are part of our Artificial Intelligence and Robotic Process Automation software , and they work 20 hours a day , 7 days a week ( they need a four-hour IT break !). The software classifies select E-filed documents and extracts text to add to the system or docket entry . Then , the robots navigate the case maintenance system and docket these court filings to the case . AI is primarily used in the circuit civil division although we continue to expand into the other areas . By using AI , we process documents faster allowing for your filings to appear on the docket within hours of filing .
The Clerk ’ s office is always looking for ways to integrate technology to increase efficiencies . If you have a suggestion , please email ABorman @ mypalmbeachclerk . com .
PBCBA BAR BULLETIN 22