John Henry COMMUNICA Issue Four | Page 48

COMMUNICA | Issue Four The ‘Open Access’ model: Richard discusses a three layered ‘open access’ multi-layer model in his white paper, as pictured in the below graphic. SP SERVICES SP SP SP ACTIVE EQUIPMENT PASSIVE Vertically integrated / Traditional model (Wholesale) 2. Customer-facing services provided by several service providers via an Open Access Portal. (Retail). This division of operations and services into wholesale and retail levels has several advantages. Connected to Open Access fibre networks consumers benefit from choice, lower prices, better service, more kinds of service and the relentless pressure to improve the healthy competition that fosters in a truly open market. The fundamental advantage of this model is the allocation of expenses (and therefore of risk) to the levels at which they are most appropriately handled: Local authorities are very good at building and maintaining infrastructure with a useful life of many decades (roads, pipes, fibre). Network management is a distinct problem requiring particular skills, complex equipment, software and particular capital and operating expenses. Security, stability and reliability are the key attributes that affect risk in that arena. Provision of services to residential and business customers, compared with network management, requires more focus in human capital, with a very agile customer and brand focused organisation. The multilayer service model lays the groundwork for the creation of a pure open-access environment at the service level. In such an environment, customers can switch providers without barriers instantly, try new services as they are developed, and enjoy greater transparency into the cost and quality of providers’ 48 | Fibre Owner and Operator combined Passive Open Acce offerings. Single SP It also lowers the barriers to entry for new and local service providers allowing real competition to take place and rewards service providers that deliver better services at lower prices. In addition, there are no barriers to entry for any provider that wants to offer new, innovative services, thus accelerating innovation and economic development. The multilayer model also aligns the interests of all parties; having more service providers increases conversion of subscribers and thus revenues to be shared between the network investors comprising the retailer, network operator and the fibre owner. Without doubt there are compelling reasons why “We are at a significant milestone where we no longer require the legacy of copper wires of the past”