John Henry COMMUNICA Issue Four | Page 30

John Henry Group has been working to reduce costs per home during new FTTH roll outs on major projects CM: A number of reports have recently high- lighted ways in which the civil engineering cost of deploying new fibre optic broadband net- works could be further reduced. What are your thoughts on this? MH: These sorts of reports are extremely welcome and certainly covers some of the problems facing network construction in the UK today We agree with the Analysis Mason report that early engagement is essential with all parties. When all stakeholders are aware of the working schedules and agendas, we would agree that they run extremely smoothly. This should also extend to ongoing site communications, such as public relations planning and residential communication. Our public relations team is currently working on a strategy to ensure communications with members of the public is maximised throughout the build process. We also agree that the current noticing and permitting schemes do not lend well to network construction and a review would be very welcome. But the report could be improved upon by having greater discussion on alternative reinstatement materials not just when referring to Section 58 Restriction notices, but for everyday use in installing FTTH networks. The alternative materials could be performance based and may improve the buildability of networks. We have had to think innovatively to improve the way we supervise and monitor the success of street works. Success in street works comes in many guises. Obviously the objective is to deliver a network for our clients but we also need to ensure we are doing 30 | this safely and working in conjunction with members of the public and local and in some cases, national organisations and authorities. We have developed new technologies and techniques to ensure that we can build networks quicker which means we are effectively ‘out of the way’ or members of the public quicker than our competitors but we also have had to think about defect monitoring and how the end product (the network) is completed to a satisfactory standard in the eyes of the client and the local authority for example. To do this, we have developed Geo-sight which allows us to take pictures and evidence complete and satisfactory works for our clients and local authorities. We are also able to use this technology to evidentially ‘mitigate’ against unfair defect fines using photo capture. Taking this a step further, we have also developed a progressive initiative called Inmystreet.info, which is a search engine that allows members of the public and other stakeholders in the project to find out exactly what works are going on outside their homes or businesses by scanning a special QR code on special courtesy boards we have developed. The user inputs their street name and can find the schedule of works. They can even sign up to the service as it’s being built. We hope this will be a powerful tool with members of the public in the communication process. Mark Heraghty, MBA, joined the John Henry Group as company chairman in 2016. He has enjoyed a highly successful career with Virgin Media, where he was Managing Director of Virgin Media Business. Mark remains both executive and non-executive director for several listed and non-listed companies. He is also a qualified engineer.