JLL + Zendesk JLL + Zendesk RFP_FINAL | Page 3

C O N T E N T S Section 2 Company Information Section 3 Governance & Account Organization Section 4 Strategic Planning Services Section 5 Commercial Transaction Management Services Section 6 Co-Working Lease Transaction Management Services Section 7 Financial Analysis Section 8 Project Management Services Section 9 Facilities Management Services Section 10 Account & Performance Management Section 11 Technology & Innovation Section 12 Workplace Strategy & Human Experience Section 13 Compensation Methodology Section 14 Experience & References Section 15 Additional Services