JLL Welcome to Retail in the U.S. and Canada JLL-Welcome to Retail in the U.S. and Canada | Page 4

Anticipating your needs Retail services lifecycle We understand the unique challenges retailers and investors face from every angle of the dynamic retail industry. Our experts start by understanding your challenges from the center of the issues, then suggest which proven path works best, and what direct benefits you gain by relying on the full extent of JLL’s differentiated processes, technologies and global advisors. We’re passionate about maximizing productivity for retailers and investors. Not just today, but for the lifespan of your investment. We’re your partner every step of the way, from strategic planning and value creation to branding, lease management, administration and facility upkeep. We customize our services to fit your specific needs, and to get us over the finish line hand-in-hand. Let us be your roadmap to a successful future. While there is rarely a single solution to every retail challenge, there is a singular company with unparalleled retail expertise and scalability to help you succeed. Where to open stores, where to invest and what to build and how to get the most out of your portfolio...whatever your retail real estate need, we’ve got it covered. Investors Expand or contract 2. Transaction Management Advisory 1. Strategy Target core customer, Sales forecasting, Strategic consulting, Predictive analytics, Supply chain and logistics iDesk–office solutions Site selection management, LOI/Lease/PSA Mitigate risk Market value opportunities Maximize asset performance Increase sales and drive traffic Retailers 3. Project and Development Services 5. Capital Markets Acquisitions, Dispositions, Sale lease blocks, Financing Construction cost management, Design/permitting oversight, Renovations and rebranding Portfolio strategy Distribution Site and store selection Supply chain and logistics Delivery to doorstep Flexible execution iDesk– office solutions 4. Retail Portfolio Management Lease administration, Lease renewal, Restructuring, Liquidation, Facilities management, Property management, Sustainability