Jewellery Focus December 2017 | Page 3

EDITOR’S LETTER CONTRIBUTORS Business rates boon CONTRIBUTORS JACK SCHPEKTOR Jack is a diamond specialist from Antwerp, Belgium who focuses on natural fancy colour diamonds. He has worked in the business for 40 years. VICTORIA DAHMS Victoria is an renowned jewellery expert and antique jeweller who has worked in the trade for 25 years. She is the founder of Friar House. HEIDI MARTIN Heidi is the founder of jewellery collaborative, Heidi and Co. She is an alumni of the London College of Fashion and University of the Arts London LEONARD ZELL Leonard has been training fine jewellers for 25 years. His monthly column gives some top tips on sales training and improving your bottom line ON THE COVER FEATURE December 2017 | www.jewelleryfocus.co.uk £5.95 | ISSN 2046-7265 TIMETELLERS How BCU’s horologist students impact our daily lives GETi SNAPSHOT A quick look at the manufacturer’s back story INDEPENDENCE DAY SUPPLIER FOCUS Meet the goldsmith trying to bring independence to the forefront of the industry Putting a spotlight on CAD/CAM services and men’s jewellery Image courtesy of Shutterstock 37 15 33 SELLING SMILE TECH UPDATE COMPANY Q&A How a quick attitude change can improve sales What have you done to be more tech-savvy? December 2017 | jewelleryfocus.co.uk Monnickendam Diamonds discusses this year’s highlights No matter what your political persuasion might be, the news that the Chancellor is moving from RPI to CPI indexation two years earlier than expected is huge for the retail world: it means business rates can be revalued at last. Helen Dickinson OBE, chief executive of the BRC, said: “This is a hugely welcome and positive move. “From being caught in a web of competing pressures from all parts of the economy, limiting the scope for action, it’s clear that the Chancellor has listened to the retail industry and the growing chorus from across business and commercial life who have spoken up in favour of action to mitigate rising rates bills.” Phillip Hammond also decided to keep the threshold for VAT registration at £85,000, described as a “sigh of relief for retailers” by the NFU Mutual’s Mark Easy. None of this solves the problems that the high street faces, but I came across some interesting statistics recently. The proportion of retail sales made online is only 12% - meaning the lion’s share of retailing in the UK is still done by brick-and-mortar premises. Or, to put it another way, £315 billion a year of retail trade is done in shops rather than on the internet, and that’s just the UK. I think it is important to highlight facts like this, because against the shrill sound of doomsday reporting about the future of the high street in our national newspapers, that statistic provides some perspective. One last observation comes from Colliers International, the commercial real estate firm, which this month reported a significant rise in the number of online-only retailers beginning to open ‘showroom’ premises because of a slowdown in the growth of ecommerce. Even the zeroes and ones want a piece of the high street, it would seem. We in business all face tough competition, always – that is the nature of capitalism. But let’s not overstate the severity of retail’s headwinds. I hope you enjoy the issue and have a very prosperous Christmas trading period indeed. MICHAEL NORTHCOTT Editor, Jewellery Focus SIGN UP FOR THE DAILY BRIEFING Let us update you with industry news while you drink your morning coffee www.jewelleryfocus.co.uk/newswire JEWELLERY FOCUS 3