Jets vs. Jaguars Game Sept30Jets_Digitaly | Page 9
are allowed to carry a clear bag up to 12”
x6”x12” or a nonclear bag no larger than
4.5” x 6.5”.
Any medically necessary items must be pre-
approved by the Jaguars. Please call (904)
633-2000 (option 1) or myExperience@
jaguars.com to be considered for approval.
All items will be subject to proper inspection
at entry gate.
For more information on the Jaguars bag
policy, please visit www.jaguars.com/
allclear.
PROHIBITED ITEMS
Don’t get turned away at the stadium gates.
Before arriving on Sunday, make sure to
review our full prohibited items list at www.
jaguars.com/stadium/fanguide.
Prohibited item reminders:
• All bags with the exception of a nonclear
bag no larger than 4.5” x 6.5” or clear
bag no larger than 12” x 6” x 12”
• Banners or signs larger than 3 feet by
2 feet
• Cameras with detachable lenses or
lenses longer than six inches
• Coolers or containers, including cans,
cups, bottles (including misting fans) and
beverages from outside the stadium
GUEST SERVICES
Need assistance on game day? The guest
services team is here to help.
To ask a question or seek assistance with a
problem or issue:
• Locate your nearest usher, security
guard, police offi cer or guest services
team member.
• Visit any of the guest services booths
located on the main concourse outside
sections 223, 244 and 202; in the upper
concourses outside sections 410 and
436; and in the US Assure Clubs on the
ground level and immediately outside
of the elevator on the lower and upper
levels.
• Text “ASSIST” followed by the location
and a brief description of the issue to
58154. Texting is also available in the
parking lots beginning two hours prior
to kickoff and one hour postgame.
Looking to provide feedback regarding
your game experience?
If you have a question or concern and would
like to provide feedback following the game,
you may do so in any of the following three
ways:
• Pick up a guest comment card from
any guest services booth and mail it
to Jacksonville Jaguars, ATTN: Guest
Services, 1 TIAA Bank Field Drive,
Jacksonville, FL 32202
• Call the Jaguars ticket offi ce at (904)
633-2000 (option ‘1’) Monday through
Friday from 9 a.m. to 5 p.m.
• Email [email protected]
PLAY THE MOST
VALUABLE POSITION IN
THE NFL: DESIGNATED
DRIVER
Designated drivers are the ones who get
fans home from the game safe and sound.
That’s why the Jaguars and Mothers Against
Drunk Driving (MADD) urge everyone to
plan ahead by designating a non-drinking
driver. Then you – and everybody with you
– can relax and enjoy the game.