Our Strategic Directions
Our 2017-2022 Strategic Plan guides our journey of continuous improvement – it was the catalyst for our plans , our progress and our achievements from the past year . Our strategic directions are :
1 . Relentlessly pursue excellence in quality and patient safety . We will continue to meet and exceed our ambitious goals to advance towards the highest level of quality and safety , provide for exceptional patient and family / caregiver experiences , and meet the needs for operational efficiency and effectiveness .
2 . Inspire and empower a culture of caring . We succeed through the unwavering dedication of our physicians , staff , learners and volunteers , and their ability to understand and share in the experiences of our patients and their families / caregivers . As a community teaching hospital , we remain committed to continuously enhancing our culture of care that is innovative and focused on building on the strengths of our people and working with those we serve .
3 . Collaborate to deliver an outstanding care experience . We will enhance coordination of our internal patient care activities to improve our overall delivery of services . As well , we will engage in collaborative planning efforts with our local and sub-region partners across the continuum of care to provide more streamlined and patient-oriented services to realize better health outcomes for our patients and community .
These three strategic directions build off and complement one another to collectively drive our organization to ensure that we provide compassionate care , exemplary service , every time . Throughout this report , you will learn how we are advancing these areas and improving the lives of people in our community .
Our Guiding Principles
Our Mission
We are committed to exemplary health care . We are focused on clinical excellence , quality and patient safety . We have a passion for service .
Our Vision
Compassionate Care . Exemplary Service . Every Time .
Our Values
Compassion . Accountability . Respect . Excellence .
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