JBH Annual Report 2021 | Page 18

Diversity and Inclusion Action Table
Patient and Family Advisory Council
2020-2022 DIAT Committee Members ( not all shown in photo ):
Rana Alsemaani , Daivat Bhavsar , Hollie Dobson , Dr . Adina Feinberg , Anna Iacobelli , Corrine Kennedy , Dr . Abubaker Khalifa , Janice Kwok , Alexis Lakey , Leah Martuscelli , Megan McCreath , Jennifer Michetti , Grace Oh , Manpreet Pandher , Gail Paterson , Cheryl Ramburn , Nicole Rye , Susan Stark , Catherine Surphlis Foks , Melissa Taylor Phillips , Eric Vandewall , Catherine Whealy

Diversity and Inclusion Action Table

In 2020 , JBH set a plan in motion to elevate the hospital ’ s efforts to build a more inclusive and diverse organization for our people , our patients and everyone in our community . Unsettling global events also influenced the urgency for us to re-examine our efforts and put more focus on the ways we can better support the elimination of racism and discrimination .

Our first step was the formation of a Diversity and Inclusion Action Table ( DIAT ). DIAT ’ s goal was to develop a plan to guide the hospital ’ s efforts to become a safe and respectful place for everyone to visit , work and receive care . To do this , DIAT drew upon the experiences , interest and knowledge of its volunteers , comprising a crosssection of staff , community and hospital board members .
While work to complete the Action Plan continues , we have taken some immediate and important steps to improve diversity , equity , and inclusion at our hospital .
We launched required learning for all team members on the history of racism in our communities and human rights , with leaders undertaking additional education , in recognition of their role in building and leading diverse teams and fostering inclusivity .
To support the ongoing efforts of the DIAT , JBH has committed to pursuing an external review of diversity and inclusion within the hospital and community at large — with plans to use the findings to inform the multi-year Diversity and Inclusion Action Plan .

Patient and Family Advisory Council

The Patient and Family Advisory Council

( PFAC ) launched in October 2020 , bringing together former JBH patients and / or family members to share ideas and feedback to incorporate into the design and improvement of care and services for our patients .
When patient and family advisors participate in quality improvement projects , health care professionals do not have to make assumptions about what patients value and perceive as safe care — they have a representative on the team to ask . Advisors challenge what is possible by offering a fresh perspective and new ideas , working together with the hospital to build the best program and experience for all .
In 2020 , PFAC input was integral in several areas . Advisors acted as “ mock patients ” to provide feedback on the process and design prior to the opening of the COVID-19 Vaccination Clinic . They also provided
18 Joseph Brant Hospital