Caring for our Community
Patient-centred care is at the core of everything we do . JBH continues to evolve our programs and services offered , to ensure our community receives the care it needs most .
In the fall , as children returned to in-class learning , the demand for COVID-19 tests increased drastically . To help ease the demand and bring peace of mind to families , we rapidly implemented a new drive-thru COVID-19 Testing and Assessment Clinic . While our hospital had already been offering testing , we created the drive-thru service for individuals not experiencing COVID-19 symptoms , but still needing a test .
Individuals arrived safely in their cars at the drive-thru testing centre where staff diligently worked seven days a week to take swabs . JBH ’ s online booking portal enabled individuals to rapidly book appointments for themselves and family members in real-time . As the demand for testing continued to increase , JBH ramped up this service , completing between 300-400 tests each day to meet the community ’ s needs .
As COVID-19 vaccines became available in winter 2021 , JBH took action to address the urgent need for rapid vaccination to protect those most at risk and to minimize virus spread . The flexible design of the Pandemic Response Unit ( PRU ) enabled us to reconfigure the space and open a Halton Region COVID-19 Vaccination Clinic in March 2021 .
We phased the Clinic ’ s opening to ensure our processes permitted safe , quality , and patient-centred care at each stage . In only a short time , the
Clinic was vaccinating upwards of 300 people per day — reaching its first major milestone of 10,000 vaccinations on April 13 .
Every day , JBH volunteers , physicians and health care providers collaborate to run both the Assessment Centre and Vaccination Clinic to serve our community . We continue to hear overwhelmingly positive remarks from the community , noting the compassionate care and well-organized experience .
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