January/February 2023 | Page 26

SESSIONS
Living Your Best Life Inside and Outside of Dentistry

SESSIONS

Saturday , April 29 , 2023
11:00 a . m . - Noon
Avoiding Litigation Pitfalls : Navigating Transactional Issues in the Dental Profession and Professional Liability - How to Limit Risk in Litigation Presented by Christine M . Verone Juliano , Esq .
1 CE credit recommended for all attendees ( credit does not count toward credits needed to renew a dental license )
Education Methods : lecture , slides and Q & A
Navigating Transactional Issues in the Dental Profession This lecture will explain the general law surrounding various contracts that dentists may encounter throughout their practice , including employment agreements , non-compete provisions , and buying or selling a practice . It will aim to provide a basic understanding of the significance of certain terms in each scenario and serve as a guideline on what issues dentists should be aware of in negotiations to best protect them from future risk or conflict that can spur litigation .
Professional Liability - How to Limit Risk in Litigation A program to prepare dentists for the process of responding to a lawsuit . From the moment of being served , to digesting the allegations against them , communicating with their insurance carrier , and taking appropriate steps to ensure an effective defense immediately upon inception of the lawsuit . This lecture helps educate dental practitioners on what to expect and how best to prepare for the uncertainties of litigation .
About the Speaker
Christine M . Verone Juliano , Esq . Christina is an experienced litigator and trial attorney who represents a wide range of clients including general dentists , orthodontists , oral surgeons , and their practices in professional liability and malpractice cases . She also helps her clients establish professional dental corporations by drafting partner and shareholder agreements , negotiating sales agreements , reviewing dental office leases , and counseling on employment law and compliance matters .
Saturday , April 29 , 2023
1:00 p . m . – 2:00 p . m .
The Key to a Great Patient Experience is a Great Provider Experience ( or How Was Your Day at the Office Today ?) Presented by Bob Baker , MD
1 CE credit recommended for all attendees ( credit does not count toward credits needed to renew a dental license )
Education Methods : lecture , slides and Q & A
The practice of dentistry is undergoing a radical change and those who continue to practice ‘ business-as-usual ’ will be the hardest hit .
In a world where 77 % of U . S . adults routinely consult online customer ratings when choosing a health care provider , now is the crucial time for forward-thinking dental professionals to proactively harness these new trends .
Dr . Bob Baker shares not only the exact practical insights and clinical strategies that helped him achieve personal Press Ganey scores in the 99th percentile , but also easy-toincorporate personal insights that help dental professionals reconnect with their joy of providing patient care .
Dr . Baker will offer practical , real-world ideas and advice that dentist and their staff can implement easily with immediate pay-offs in patient satisfaction . And , he prepares providers for the future where quality measures and patient experience , satisfaction and reviews will rule the day .
About the Speaker
Bob Baker , MD Bob is an internist / gastroenterologist who left private practice after 35 years in a multi-specialty group in Great Neck , New York . He has a special interest in the doctor-patient relationship and served as a Physician Master Facilitator for the Culture of C . A . R . E . program of Northwell Health , one of the country ’ s largest health systems .
Dr . Baker is a graduate of Princeton University and the College of Physicians and Surgeons of Columbia University . He trained at New York Hospital / Cornell Medical Center and completed his fellowship in gastroenterology at Beth Israel Hospital / Harvard Medical School . He is also a professional magician and ventriloquist who has appeared on America ’ s Got Talent as well as at numerous private , corporate , and fundraising events .
24 JANUARY / FEBRUARY 2023 | PENNSYLVANIA DENTAL JOURNAL