FEATURE
Atlas Copco – keeping customers connected every digital step of the way
All the advantages of online shopping with Atlas Copco Shop Online and Parts Online
Atlas Copco offers several
convenient online platforms to enable customers and endusers , with the click of a button , to stay connected with their machines and equipment , access vital product information and make online purchases 24 / 7 , enhancing product performance , efficiencies and life cycles for sustainable productivity .
The Atlas Copco brand has been synonymous with quality and reliability for 147 years . The global Industrial Group has maintained this enviable reputation through ongoing R & D and an unrelenting drive to continue advancing and innovating its product , technology and service solutions . Atlas Copco has remained at the forefront of the Fourth Industrial Revolution which sees the ongoing automation of traditionally manual processes and practices using smart technology .
“ 4IR is concomitant with efficiencies and environmental accountability ,” says Atlas Copco Power Technique Business Line Manager , Portable Products , David Stanford . “ So we incorporate the latest IoT technologies into our portable generators , air compressors , light towers and pumps and continue to augment our service and after-market support with the role out of several online solutions to assist customers in expanding their efficiencies and shrinking their carbon footprint .”
“ Online retail shopping has seen exponential growth globally which has no doubt been further propelled by the COVID-19 pandemic and its accoutrements of lockdown levels and health and safety protocols ,” notes Stanford . “ But online shopping is not the exclusive domain of retail . It also plays an integral role in the industrial landscape .”
Atlas Copco Shop Online , an ecommerce platform , and Parts Online , an interactive spare parts catalogue system , are two user friendly platforms that offer customers as well as distributors all the advantages of online shopping . Going hand in hand with these platforms is Atlas Copco Power Connect . Stanford explains that with a single scan of the QR code , which appears on all Atlas Copco products , customers can obtain machine information , link directly to spare parts catalogues on Parts Online to choose their products and then transfer their selected items to Shop Online and place their order , 24 / 7 .
The QR code , located in the data plate on all Atlas Copco mobile machines , provides an excellent source of information on machine components , warranty , manufacturing date , etc . “ Customers are even able to watch
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