EDUCATION
IN PERSON
CALP training helps you lease apartments , satisfy your residents and increase your resident retention .
Join us for an intensive 3-day training event featuring renowned industry expert and national speaker , Toni Blake . Elevate your leasing skills , enhance your career , and network with the best in the business . Don ’ t miss this exclusive opportunity to learn from an industry legend and take your professional journey to new heights . Secure your spot today !
Key Leasing Performance Indicators Addressed in CALP :
• Using Technology to Generate Traffic
• Reputation Monitoring and Management
• Relationship-Building while Shopping the Competition
• Application of Fair Housing Laws
• Managing Objections
• Managing the Move-In Process
• Work with the Team to Manage Resident Issues and Maintenance Requests
• Building Relationships with Residents and a Sense of Community
• Conducting a Market Survey and Drawing Conclusions
• And More !
www . aamdhq . org
TUESDAY , THURSDAY , AND FRIDAY
FEBRUARY 4-6 , 2025 9:00 PM -4:00 PM
Certified Apartment Leasing Professional ( CALP ) PLUS
UNLOCK YOUR POTENTIAL BY EARNING YOUR CALP !
TUESDAY
FEBRUARY 4 , 2025 9:00 AM -12:00 PM
Plumbing 101 : Pipes , Fittings , and Clean-Outs
What can go wrong and how to make simple repairs
In your role as a maintenance technician , you ’ ll need to know about the pipes behind the walls of your apartment community . In particular , you ’ ll need to know what can go wrong with them , and how to make a few simple repairs . This class will teach you the essential components of pipes , fittings , and cleanouts and how they impact your role as a maintenance professional .
IN PERSON
WEDNESDAY
FEBRUARY 5-6 , 2025 8:30 AM -5:00 PM
Certified Pool Operator ( CPO )
Keeping your pool , sauna or spa in top working condition ensures the longevity of your asset and the safety of your residents . By attending this course and becoming a Certified Pool Operator ® ( CPO ) the persons responsible for maintaining your pool , sauna or spa will have a better understanding of the laws and basic upkeep techniques of pool and spa operations .
The CPO certification program requires a passing score in the open book written examination . The CPO certification is valid for five years .
TUESDAY
FEBRUARY 11 , 2025
9:00 AM -12:00 PM
Electrical 201 : Wires , Panels , Breakers and More
Understanding the important fundamentals of electrical maintenance & repair
In this seminar , attendees will learn about electrical wiring , main service panels , fuses , circuit breaks , and wall switches . You can do lots of things with electrical wires : strip them , clean them , connect them , and pigtail them . In this seminar , you ’ ll learn how to do this and more !
WEDNESDAY
FEBRUARY 12 , 2025
9:00 AM -12:00 PM
Make Ready Maintenance & Procedures
Make Ready : As Good As New !
Make-ready maintenance involves preparing an apartment home for a future resident with the goal of making the apartment “ as good as new .” To achieve this goal , however , maintenance professionals need more than just their hands , tools , and a checklist . Indeed , they must learn how to see a just-vacated apartment through the eyes of the future resident , as well as those of the management team or owner .
In other words , make-readies demand your full attention and care whenever you do them .
You ’ re welcoming someone home — and helping to establish the reputation of your apartment community .
17 | TRENDS JANUARY 2025