JADE Student Edition 2019 JADE JSLUG 2019 | Page 53

Article #8 Medical jargon during pregnancy and birth: does this affect the birth experience? Abstract Throughout the antenatal, intrapartum and postnatal periods, women and their partners learn a great deal about pregnancy, birth and the female body. Midwives encourage women to read up on different topics to enable the women to make choices about their own care. Although women are understanding more about this period in their lives, they often have many questions. Healthcare professionals are still using medical language when discussing women’s cases and often are not explaining this to the women. Communication plays such an important role throughout this highly emotional time for women: is the use of medical jargon affecting women’s experience of birth? Medical jargon during pregnancy and birth: does this affect the birth experience? Author: Madeleine Shackleton Keywords: Medical jargon, Communication, Birth experience, Patient experience Keywords: Medical jargon, Communication, Birth experience, Patient experience Introduction Communication is imperative for good quality care and for the safety of the women and families seen in maternity services (Marsh, 2019). Throughout pregnancy and birth, women and their families will meet and communicate with many different healthcare professionals. Language is central and vital to good communication. Medical jargon is a term describing the medical language or abbreviations used by health professionals (Subramaniam et al., 2017). Although it is recommended that all healthcare professionals limit the use of medical jargon to aid understanding, many professionals still discuss women’s cases using this medical jargon (Mobbs, Williams and Weeks, 2018). This medical jargon can lead to the women and families having little or no understanding of their own care or treatment plan and this can ultimately lead to fear and a lack of trust in the healthcare professionals and the services they provide. Although there are many disadvantages in using medical language with women, there are also benefits. Communication between women and healthcare professionals needs to be reviewed to ensure the women gain a true understanding of what can happen in appointments. This will then provide the women with the relevant facts to make the most informed choices over their own care (NMC, 2015). Communication has been at the forefront of many improvement strategies in healthcare for a number of years, including the NHS’ promotion of ‘6 Cs’ and ‘Better Births’ (NHS England, 2012; NHS Article #8 53