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16 | JADE HELEN MILLWARD https://www.heacademy.ac.uk/enhancement/definitions/diversestudent-bodies accessed 15/02/16 http://www.thecompleteuniversityguide.co.uk/international/ international-students-the-facts/by-university/ accessed 23/10/15 (https://todaysmeet.com) accessed 15/02/16 (https://todaysmeet.com/about/backchannel) accessed 15/02/16 www.universities-scotland.ac.uk/raceequalitytoolkit/ 10/12/14 accessed http://www.universitiesuk.ac.uk/highereducation/ Documents/2014/InternationalStudentsInHigherEducation.pdf accessed 23/10/15 Acknowledgements The author would like to thank Dr. Teresa Oultram for her patience and support in reading a first draft of this paper. Conflicts of Interest The quotation within the critical incident section of this paper is taken from an assignment submitted during the TLHEP course at Keele U niversity in 2015. The author declares that they have no competing interests.