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NDIS Quality and Safeguards Commission

As an NDIS participant , you have the right to receive good quality services and be safe . If you or anyone else has concerns about your NDIS support or services , ask for help . It ’ s OK to ask for help . If you have questions or need more support , talk to people you trust . This includes family or friends who can help you . You can also talk to us , the NDIS Commission . You can ask others for help too , including :
• appointed nominee from the National Disability Insurance Agency ( NDIA )
• support coordinator
• Local Area Coordinator
• NDIA Planner
• Early Childhood Partner
• advocates
• advocacy groups
• service providers .
NDIA
Anyone can contact us for general questions or to complain about NDIS services .
Everyone has choices on how to contact us .
General questions or complaints
Phone 1800 035 544 ( free call from landlines )
Website
Complete the complaints form on the website : https :// www . ndiscommission . gov . au / participants / complaints
Text Telephone TTY 133 677 Translating and Interpreting Services ( TIS National )
131 450
National Relay Service https :// internet-relay . nrscall . gov . au Ask for 1800 03 55 44
Mail
NDIS Commission PO Box 210 Penrith NSW 2750
From everyone at EllieB ’ s , we would like to wish you a Merry Christmas and a big thank you to all for your support over the year .
HEAD OFFICE Endeavour House , Module 5
Fourth Avenue , Mawson Lakes
T ( 08 ) 8252 1000 F ( 08 ) 8255 1066 ebldisabilityservices . org . au