J001150_EllieBs_SummerNewsletter_v3_Email - Page 12

NDIS Quality and Safeguards Commission

As an NDIS participant , you have the right to receive good quality services and be safe . If you or anyone else has concerns about your NDIS support or services , ask for help . It ’ s OK to ask for help . If you have questions or need more support , talk to people you trust . This includes family or friends who can help you . You can also talk to us , the NDIS Commission . You can ask others for help too , including :
• appointed nominee from the National Disability Insurance Agency ( NDIA )
• support coordinator
• Local Area Coordinator
• NDIA Planner
• Early Childhood Partner
• advocates
• advocacy groups
• service providers .
NDIA
Anyone can contact us for general questions or to complain about NDIS services .
Everyone has choices on how to contact us .
General questions or complaints
Phone 1800 035 544 ( free call from landlines )
Website
Complete the complaints form on the website : https :// www . ndiscommission . gov . au / participants / complaints
Text Telephone TTY 133 677 Translating and Interpreting Services ( TIS National )
131 450
National Relay Service https :// internet-relay . nrscall . gov . au Ask for 1800 03 55 44
Mail
NDIS Commission PO Box 210 Penrith NSW 2750
From everyone at EllieB ’ s , we would like to wish you a Merry Christmas and a big thank you to all for your support over the year .
HEAD OFFICE Endeavour House , Module 5
Fourth Avenue , Mawson Lakes
T ( 08 ) 8252 1000 F ( 08 ) 8255 1066 ebldisabilityservices . org . au
NDIS Quality and Safeguards Commission As an NDIS participant, you have the right to receive good quality services and be safe. NDIA If you or anyone else has concerns about your NDIS support or services, ask for help. Anyone can contact us for general questions or to complain about NDIS services. It’s OK to ask for help. Everyone has choices on how to contact us. If you have questions or need more support, talk to people you trust. This includes family or friends who can help you. General questions or complaints Phone 1800 035 544 (free call from landlines) You can also talk to us, the NDIS Commission. You can ask others for help too, including: • appointed nominee from the National Disability Insurance Agency (NDIA) Website Complete the complaints form on the website: https://www.ndiscommission.gov.au/participants/complaints • support coordinator • Local Area Coordinator Text Telephone TTY 133 677 • NDIA Planner Translating and Interpreting Services • Early Childhood Partner (TIS National) • advocates 131 450 • advocacy groups • service providers. National Relay Service https://internet-relay.nrscall.gov.au Ask for 1800 03 55 44 Mail NDIS Commission PO Box 210 Penrith NSW 2750 From everyone at EllieB’s, we would like to wish you a Merry Christmas and a big thank you to all for your support over the year. HEAD OFFICE Endeavour House, Module 5 Fourth Avenue, Mawson Lakes T (08) 8252 1000 F (08) 8255 1066 ebldisabilityservices.org.au