IXL Social Enterprise Case Studies Food Security January 2013 | Page 20

Food Security in Urban Slums by 2018 Influencers from Self-Help Groups It is nearly impossible to describe how many people live in Kibera slum area of about 225 hectares. Everywhere you look there are people. People walking, people working, people selling food or tennis shoes, people sorting trash, people herding goats—people everywhere. And despite that people here lack water, sanitation services and land they are also thriving. In between all this mess in Kibera there is a “self-help” group of women farmers, who are growing food in “vertical farms” for their families and selling the surplus. These groups are present all over Kenya and around 1,000 in Kibera neighbourhood—giving youth, women, and other groups the opportunity to organize, share information and skills, and ultimately improve their well-being. These small gardens can yield big benefits in terms of nutrition, food security, and income. All the women save money because they no longer had to buy vegetables at the store and they claimed they taste better because they were organically grown—but it also might come from the pride that comes from growing something themselves.75 Use powerful influencers Projects at the BOP often fail without support from key influential people or groups within the local community and government. Gaining buy-in of these people who can be your voice to people at the BOP can be the key to acceptance and scaling at a faster pace. SunnyMoney, a social enterprise that offers solar-powered lamps, approached school authorities on Mafia Island off the African coast with a proposal for a short-term sales promotion: head teachers could offer students the opportunity to buy a solar lamp at a discount if they were willing to place their orders within the next three days. With trusted teachers demonstrating the solar lights’ value and eager students immediately experiencing their benefits, concerned parents were only too happy to make the purchase to help their children towards a better life. At a time when SunnyMoney was lucky to sell 1,500 lights a month elsewhere in Africa, they sold 3,500 in just 3.5 days.76 Who or what are the influencers that can accelerate acceptance of your offering? Consider local village stores who value relationships over price or symbols of higher status such as owning a cell phone or TV set. Offerings should be affordable and accessible Right-size solutions The purchasing power of a poor person is not large enough to allow him to buy products that are sold in larger sizes. Increasing purchasing power is difficult; decreasing the offering is relatively easy. Sachet packaging, which started in India and was made popular by Unilever and Procter & Gamble for products such as shampoo, toothpaste and detergent, is now being applied to other industries. Globe Telecom in the Philippines is making use of “sachet marketing” that empowers customers to purchase phone minutes in their own personalized allotments. Rather than restricting by standardized, pre-set values, the company employs a more flexible payment model: “you only buy what you need, when you need it.” As a result, customers can “package” their own service plans as they see fit and only pay for services that suit their particular needs and usage habits (e.g., a combination of voice and cheaper text messaging, only text messaging, etc.). In the developing world, a simple rugged laptop can go a long way towards providing benefits for the BOP. One Laptop per Child’s laptop had to be sensitive to the needs of both the user and the purchaser – kids’ need for something fun and easy to use and developing countries’ requirement for an affordable, low-cost computer. Because reliable access to electricity is not often available in the developing world, the device also had to be able to run on little power. The solution was to deliver a laptop computer (the “XO”) that was priced less than US$200 with features quite different from Western standards—a rugged, low-power, bright-green laptop requiring less than two watts of power and able to run on human-generated and solar energy sources. Can you make your offerings bite-size? Snacks, condiments, spices, and even basic food such as milk, rice, and meat can be bought at single-use sizes. Version 1.0, January 2013 Hult International Business School Publishing 20