iW Magazine Fall 2019 | Page 58

smoky, bronze-hued cocktail reflected the gold case burgundy dials and brown leather strap of the Presage SRPD 36 models. We drank a green concoction at Chumley’s to highlight Seiko’s newest green dial Presage automatic. OPEN THE DOOR The speakeasies evoked a feeling of ancient decadence, built as much on the physical appearance of the small, bricked underground rooms festooned with mirrors, artifacts, long wooden bars and padded leather chairs as the historical knowledge that, at one time, places like these meant that you were getting away with something. And possibly that’s one of the secrets of Seiko: their watches are imbued with art and science that isn’t always apparent at first glance, like the door to a speakeasy. Open it, and you’ll find another world inside, one no longer associated with hardware stores and pawnshops. Watch companies tell stories and wrap their products around narra- tives ranging from activities to heritage, value, exclusivity, humor, or, in the case of Seiko, history expressed through materials and colors. Seiko is one of the few brands that has a fan and collector base so dedicated that they have built mythologies around specific models. The names Orange Monster, Sumo, Tuna Can, Samurai, Turtle, Captain Willard and Arnie each refer to legendary Seiko models, with the names created and adopted by the public. This level of cerebral brand tattooing has always been endemic to Seiko, whose products have been popular- ized through channels that most brands spend billions to emulate: word of mouth and true organic adoption. To understand this phenomenon requires going backwards in time, to an era when Seiko wasn’t shepherding busloads of people around one of the most expensive cities in the world. BRANDING Success in brand marketing and adoption comes from an instant association with a positive affect when a name is referenced. Brands work to craft this definition for decades. Think of Harley Davidson, Ferrari and Veuve Clicquot, and you’ll typically conjure a strong impression that has moved consumers to adoption. Seiko is a brand that endeared itself to the American market through multiple touch points: visibility as the official timekeeper of the 1964 Tokyo Olympics; creating brand ambassadors out of a generation of GIs serving in the Asian theatre during Vietnam and the splashy develop- ment of an early quartz watch, the Astron 35SQ. The brand’s pure utility as a true diver’s watch, offering high value on a style that emulated the best products in the business, helped cement one of the cornerstones of its market foothold. Look at a vintage Seiko and you’ll see traces of a Blancpain Fifty Fathoms in the curved glass crystal, or the dial markings of a Rolex Submariner. Seiko knows the market, which it has studied for decades. In the spirit of other classic brands, Seiko has chosen evolution over revolution, and every model pays homage, in its own unique way, to its predecessor, much in the way any iteration Porsche 911 is identifiable as belonging to the same family. If there is one idea string that sums up the essence of the Seiko brand it would be this: identify a need, develop a solution and constantly refine a successful strategy. The aftermath of these fifty-plus years of marketing is a brand with tentacles in multiple consumer sectors. And now, like a skillful sushi chef with a pair of yanagiba knives, Seiko is in the midst of paring down its cephalopod into a more palatable and refined network. LISTENING TO CUSTOMERS Rob Brennan is an affable, industry savvy sales professional, and one of Seiko’s key executives as SVP of sales in the U.S. I cornered him at 58 | INTERNATIONAL WATCH | FALL 2019