itSMFI 2017 Forum Focus - June Forum Focus ITSMFI | Page 9

ITSM on the Internet (Blogs, news from social media, news from other Chapters and other interest groups, etc.). Boosting Your Process Improvement with Karen Ferris and Michi Tyson. IT Value chains revisited by Mark Smalley. Who will beat ITIL? The IT Service Management Professional in 2030: A future full of opportunities. Supplier Management (or the Management of Suppliers) . Blog of Simon Dorst with reference to the new SIAM education. PRINCE2 2017 . New version of PRINCE2 coming. The itSMF.ee Axelos podcast . Half hour podcast from itSMF conference in Estonia including Jacob Andersen of itSMF Denmark's marketing committee. Introduction to SIAM Foundation . Learn more about SIAM program, which starts up in March. 23/8/2017 Service Management 2017—Australia 21/09/2017 ITSM in Public Administration, "Digital Transformation in Public Administration" 27/09/2017 itSMF LIVE: "Service Catalogue, Definition and Pricing" Understanding the Customer Experience with Forrester Analysts David Cannon and David Wheable. 12/10/2017 itSMF Finland Conference 2017 IT Service Management Disruption In, Moving Toward Automation . By Charles Babcock of InformationWeek. 25/10/2017 » 26/10/2017 itSMF Danish Conference 2017 The Future IT Service Management Professionals. Report from Axelos. How effective is your training? Are you achieving the target ROI for your training budget? Good article by Nevine Iskandar from Australia. Mapping DevOps into an ITIL Framework . Podcast with Rob Stroud and Kaimar Karu. 9 itSMFI Forum Focus—June 2017 05/12/2017 » 06/12/2017 17. annual itSMF Germany conference: "Enterprise Service Management"