itSMFI 2017 Forum Focus - June Forum Focus ITSMFI | Page 9
ITSM on the Internet (Blogs, news from social
media, news from other Chapters and other
interest groups, etc.).
Boosting Your Process Improvement with Karen
Ferris and Michi Tyson.
IT Value chains revisited by Mark Smalley.
Who will beat ITIL?
The IT Service Management Professional in
2030: A future full of opportunities.
Supplier Management (or the Management of
Suppliers) . Blog of Simon Dorst with reference
to the new SIAM education.
PRINCE2 2017 . New version of PRINCE2
coming.
The itSMF.ee Axelos podcast . Half hour podcast
from itSMF conference in Estonia including
Jacob Andersen of itSMF Denmark's marketing
committee.
Introduction to SIAM Foundation . Learn more
about SIAM program, which starts up in March.
23/8/2017
Service Management 2017—Australia
21/09/2017
ITSM in Public Administration, "Digital
Transformation in Public Administration"
27/09/2017
itSMF LIVE: "Service Catalogue,
Definition and Pricing"
Understanding the Customer Experience with
Forrester Analysts David Cannon and David
Wheable. 12/10/2017
itSMF Finland Conference 2017
IT Service Management Disruption In, Moving
Toward Automation . By Charles Babcock of
InformationWeek. 25/10/2017 » 26/10/2017
itSMF Danish Conference 2017
The Future IT Service Management
Professionals. Report from Axelos.
How effective is your training? Are you
achieving the target ROI for your training
budget? Good article by Nevine Iskandar from
Australia.
Mapping DevOps into an ITIL Framework .
Podcast with Rob Stroud and Kaimar Karu.
9 itSMFI Forum Focus—June 2017
05/12/2017 » 06/12/2017
17. annual itSMF Germany conference:
"Enterprise Service Management"