itSMFI 2016 Forum Focus - September Forum Focus ITSMFI Sept 2016 | Page 17

Shari Brunette nominated for
Prestigious Pink Elephant IT
Leader of the Year 2016
The above diagram shows the Service Portfolio, that
contains all services in the organisation (not ‘IT Services’ -
Enterprise Services). The governing body defines the value
required for these services and the policy and controls by
service. Management, including IT management, is
integrated within the service portfolio, delivering value
according to the requirements of each service.
The board sees all services in terms of the corporate value
they deliver, against the cost of the servi ce - making it
much easier to see the value networks than when using
reports from the general ledger.
This allows for a much more agile organisation, as
decisions can be made according to particular services,
with the board able to see the potential value immediately.
IT
Governance
is
now
integrated
with
the
rest of operational governance, through the service
portfolio, thus it is able to do its job properly.
References:
Adopting Service Governance: Governing Portfolio Value
for Sound Corporate Citizenship
Sep 3, 2015 by Peter Brooks, published by: TSO and Axelos
ISBN 9780113314652
An Integrated Requirements Management
Governing cost & risk in business analysis
Jul 13, 2013 by Peter Brooks ISBN: 978-1490489162
Process:
ITSMF International Limited Chair Shari
Brunette was honoured to have been
nominated for the prestigious Pink Elephant IT
Leader of the Year 2016 Award.
Nominated for her work in bringing the Axelos
partnering Agreement to fruition, Shari’s
nomination reflected her ability to co-ordinate
21 chapters present at the CLC in Madrid in
June 2014 and some 15 or so Chapters not
able to be present and to negotiate an
outcome acceptable to most by remote
control (teleconferences etc.) which proved to
be no easy task.
Although Shari was not the eventual winner,
her nomination is testament to her passion
and commitment to ITSMF International and
the Forum. Without Shari’s leadership and
involvement (as a volunteer I might add) the
Partnering Agreement with AXELOS would
never have become reality.
Congratulations Shari – you have done ITSMF
International Limited proud in receiving this
nomination.
Click Here for more information
Collaborative Consulting
April 30, 2014 by Peter Brooks published by TSO ISBN
9780113313914
ITIL® Service Lifecycle Publication Suite
published by: TSO and Axelos ISBN: 9780113313235
Management of Risk Guidance for Practitioners
published by: TSO and Axelos ISBN: 9780113312740
Management of Value (MoV®)
published by: TSO and Axelos ISBN: 9780113312764
17 itSMFI Forum Focus—September 2016
Shari Brunette & Peter Hepworth