itSMFI 2016 Forum Focus - September Forum Focus ITSMFI Sept 2016 | Page 15

By Peter Brooks Management is doing things right; leadership is doing the right things. - Peter Drucker Governance is accountable for providing value and effective internal control. Effective internal control -> Corporate Value The governing body of an organisation is accountable for all governance. It should control the network that delivers value to its stakeholders. If a governing body is not in full control of all parts of the organisation, if it is not governing them, then it d