itSMFA Membership Overview Membership Overview | Page 3

Who we are The not-for-profit Professional Association for accelerating our members' careers in service management and for providing a forum for promoting Best Practice and innovation in Service Management through networking, supporting and learning from one another. Knowledge Networks • • • • • • • • • • Member presentations Conferences and Seminars Sharing of Expertise White Papers International webinars Contributions to global best practice and International Standards Professional Collaboration Annual Conference State Branch Events Shared expertise and experience – Special Interest Groups • Learning and Growth • Opportunities and Insights