itSMFA 2017 July Bulletin Bulletin -July 2017 | Page 18

Send your team or come along yourself to practical, in-depth learning sessions at the Service
Management 2017 Workshop Day. Join an intimate group of peers for a variety of sessions that
promise to impart new skills, approaches and training – there is something for
every ITSM practitioner.
Led by local and international influencers, these workshops focus on hot topics, industry
know-how and tangible takeaways.
Choose to immerse yourself in a full-day workshop or mix it up by choosing from
the half-day options.
All prices are inclusive of GST and are in Australian Dollars. Workshops include morning and/or afternoon tea, lunch and access to the selected session(s) on the
Workshop Day.
Please note: It is possible to attend the workshop(s) without attending the 2 day Conference. The workshop(s) fees are NOT included in the fee for the 2 day Conference.
The workshops will only go ahead if minimum numbers are met and will be confirmed by Friday 7 July 2017. Places are strictly limited and will only be guaranteed if
payment has been received. Late bookings may be accepted based on availability of places.
18 itSMF Bulletin—July 2017