itSMF Bulletin September 2020 | Page 6

- COBIT 2019 for Digital Governance to ensure needs of all Internal & External stakeholders are met.

. BRMP to transition from Business-IT alignment to Business-IT convergence.

. ITIL 4 to create a Digital Operating Model.

. PCSM for Cloud Service Management.

. SIAM to leverage multiple specialized partners in a plug-play mode to provide seamless service to the customers.

. DevOps to build a high velocity and reliable IT Value Chain.

. And there are many more proven IT Best Practices & standards to enable other aspects of the Digital Operating Model.

CAUTION – These are not be used as mere IT Methodologies; they are means to achieve business objectives and that’s how they need to be learned in the workshops and learning should not end after clearing the certification exam. The workshop should build a strong foundation and also inspire the participant to carry forward the learning journey hereafter on their own & its implementation in a structured manner.

Looking forward to know your perspective on this post. Kindly do share stories of CIOs who have used this pandemic triggered crisis as an opportunity and inspiring the community to leapfrog ahead.

Rajiv evangelizes IT Best Practices encompassing the entire IT Value Chain and help organizations enhance their Digital Maturity. He works as an Independent Consultant & Accredited Trainer based out of India and has been conducting Live

ABOUT THE AUTHOR

Rajiv K Dua

Digital Transformation Consultant & Trainer – ITIL, COBIT, DevOps, Agile, BRM, SIAM, Cloud, Lean IT

Virtual and Class-room based workshops across the globe on multiple IT Best Practices namely ITIL, COBIT, Agile, DevOps, BRMP, SIAM and Cloud Service Management and shares his experience of having worked as a Leader & a Practitioner in multiple Global IT Service Providers, Multiple Global End User and Consulting & Training organizations.

He is a regular speaker at various industry forums including ISACA, IAOP, itSMF etc. and also publishes articles on IT Best Practices.

Email id – [email protected] - https://www.linkedin.com/in/rajivkdua

technology and global IT best practices experience.

Performed leadership roles in multiple global IT Service Provider, End-User and IT Best Practice Consulting & Training Organizations.

Conducted multiple thousand certification & customized workshops in India & abroad for Top-Middle Mgmt & Practitioners for clients like Accenture, E&Y, IBM, Capgemini, Cognizant, Dell, Wipro, HCL, EXL, ANZ, World Bank, Airtel, Uninor, Colt, MTS, Ericsson, Ford IT, Volvo IT, Ranbaxy, Unilever..

[email protected]

Conducted multiple thousand certification & customized workshops in India & abroad for Top-Middle Mgmt & Practitioners for clients like Accenture, E&Y, IBM, Capgemini, Cognizant, Dell, Wipro, HCL, EXL, ANZ, World Bank, Airtel, Uninor, Colt, MTS, Ericsson, Ford IT, Volvo IT, Ranbaxy, Unilever..