It’s a backward step, likely again reflecting the end of the post-pandemic “honeymoon period” for IT. It means that two-thirds of the people working in ITSM roles have suffered from wellbeing-related issues. Some of this might relate to work-location changes, with this covered in the next question.
Q4. Do you feel that home working has adversely affected your personal wellbeing?
The results are shown in the table. This question is new, so there are no 2020 responses for comparison.
When a one-dimensional view is taken, 43% of respondents state that home working has adversely affected their wellbeing versus 53% who say it hasn’t. It’s hard to understand what this means in isolation, and the data will be returned to in an additional ITSM.tools article that looks at the correlations between the different question-and-answer sets. For example, how this data stacks up against the general wellbeing data and a new question on where people prefer to work.
Q5. Do you think that your immediate manager is suitably skilled to identify and deal with employee wellbeing issues?
The results are shown in the table below, along with the 2020 responses.