itSMF Bulletin November 2021 | Page 7

Cognitive computing systems use machine learning algorithms. The goal of cognitive computing is to create automated IT systems capable of solving problems without requiring human assistance.

The next stage of development in analytics comes from the emerging field of cognitive computing. IBM's Watson machine is the prototype of this type of computing. The machine can access a vast store of historical data, then applies machine learning algorithms to discover the connections and correlations across all those information nuggets.

It uses that resulting "knowledgebase" as the engine for discovery, decision support, and deep learning. The result is cognitive analytics, which delivers what's right in each situation – i.e., the right answer at the right time in the right context.

Cognitive analytics is the best paradigm for data-driven discovery and decision-making. Machine learning algorithms applied to big data will mine the data for historical trends, real-time behaviours, predicted outcomes, and optimal responses. The cognitive algorithms can be deployed in operate in a self-automated way, in appropriate settings, leveraging the Internet of Things.

Data is transmitted and relayed to a real-time operations centre that monitors it, detects anomalies, and adjusts parameters to control anomalies, predict downtime, and act on that information to optimise production and minimize downtime.

Cognitive data in conjunction with the Internet of Things is a fundamental step towards enabling intelligent decision making based on the data insights generated by software applications.

Getting Back on Track 

Fortunately, it wasn’t long before I got off the highway and back on course for the

Melbourne to Warrnambool and, as expected, well behind most other riders. Had I been allowed to access the raw data for the ride, my directional decisions may have been better. Or I may just have been exhausted, probably both.

However, the value of people along the journey was never made starker to me. A local had taken the time to reach out and help. He knew the course and realised I was not on it but had I been across the data I would not have needed him at all. 

When we all have access to great information and have been trained to analyse it correctly the whole organisation benefits.

 

About the Author

Cameron James

Delivery Manager at Invictus Partners

Camerson has a wide experience in

the IT Industry. His experience covers

the full spectrum of IT technical areas

right through to IT service management.

He has the ability to stradle both

technical and business domains and

enjoys working in the areas where technology can provide real business outcomes.