ICT Practices that underpin Digital Services
Traditional and emerging ICT capabilities form the ‘engine-room’ of your enterprise digital service provision. The picture below provides an
overview of some ICT Management Practices and best practice frameworks that need to be applied and integrated across an ICT Organisation’s Operating Model to enable digital service strategy, design, business alignment and delivery and support.
We recognise the above complexities across multiple Government Organisations and private enterprises. Here at Fresh Tracks we work with you to help break fresh ground in your digital business.
We understand that your Digital Strategy can leverage best practices and learnings from other businesses, yet needs to be articulated to support your digital business and be embedded in your business strategy. We help organisations uplift underpinning ICT Management practices (including ESM, ITSM, SIAM, P3M, Agile, DevOps) reflected in the above figure that form the engine for your Digital Strategy. The engine needs to have the right capabilities, controls, enterprise agility, scalability and innovation capability or your digital strategy will not achieve its intended value.
Reach out to the team to understand how we can assist you and your business goals: