The Value of Understanding Value Comes from Action
5 – People
Nothing new has directly focused on people in the last two years. However, much of what the now-retired Paul Wilkinson has written for ITSM.tools is still relevant and can be found on the site (plus we have our well-being content that was lowly placed in the ITSM Trends for 2025):
ITSM Well-being Data – A Deeper Dive
ITSM Well-being in 2024
Employee Well-being Permeates All We Do in Technology
Employee Well-being Permeates All We Do in Technology
Confessions of a CIO – Well-being in IT
(Nearly) Everything You Need to Know About Being an ITSM Pro
Even ChatGPT Knows What’s Wrong with ITSM!
The Shiny New Thing That Really Helps
ITSM content for the year ahead
As usual, ITSM.tools will take a readers-first approach to ITSM content creation that’s not limited to these ITSM trends. So, please contact us about any other ITSM topics where help is needed for 2025. Plus, please submit a new article idea if you think you can help ITSM.tools readers.
Finally, thank you for reading our articles in 2024. We hope to make our 2025 ITSM content – whether based on the ITSM trends for 2025 or not – just as helpful.
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The Value of Understanding Value Comes from Action
5 – People
Nothing new has directly focused on people in the last two years. However, much of what the now-retired Paul Wilkinson has written for ITSM.tools is still relevant and can be found on the site (plus we have our well-being content that was lowly placed in the ITSM Trends for 2025):
ITSM Well-being Data – A Deeper Dive
ITSM Well-being in 2024
Employee Well-being Permeates All We Do in Technology
Employee Well-being Permeates All We Do in Technology
Confessions of a CIO – Well-being in IT
(Nearly) Everything You Need to Know About Being an ITSM Pro
Even ChatGPT Knows What’s Wrong with ITSM!
The Shiny New Thing That Really Helps
ITSM content for the year ahead
As usual, ITSM.tools will take a readers-first approach to ITSM content creation that’s not limited to these ITSM trends. So, please contact us about any other ITSM topics where help is needed for 2025. Plus, please submit a new article idea if you think you can help ITSM.tools readers.
Finally, thank you for reading our articles in 2024. We hope to make our 2025 ITSM content – whether based on the ITSM trends for 2025 or not – just as helpful.
Sophie is a freelance ITSM marketing consultant, helping ITSM solution vendors to develop and implement effective marketing strategies.
She covers both traditional areas of marketing (such as advertising, trade shows, and events) and digital marketing (such as video, social media, and email marketing). She is also a trained editor.
Want ITSM best practice and advice delivered directly to your inbox? Why not sign up for our newsletter? This way you won't miss any of the latest ITSM tips and tricks.
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About the Author
Sophie is a freelance ITSM marketing consultant, helping ITSM solution vendors to develop and implement effective marketing strategies.
She covers both traditional areas of marketing (such as advertising, trade shows, and events) and digital marketing (such as video, social media, and email marketing). She is also a trained editor.
Want ITSM best practice and advice delivered directly to your inbox? Why not sign up for our newsletter? This way you won't miss any of the latest ITSM tips and tricks.
Sign Up Now