For those who already hold the ITIL v3 Expert certification or with a minimum of 17 credits:
Those who do not yet have 17 credits:
- obtain intermediate certification in order to complete the 17 credits required, ASAP; then
- attend the ITIL 4 MP Transition five day course and exam ASAP.
As the demand for these courses diminishes, so does the availability of scheduled ITIL v3 intermediate courses. These courses may not appear in our public schedule and may need to be requested, please contact DDLS.
Otherwise, individuals will need to start their ITIL 4 Managing Professional certification from scratch.
Certification Scenarios
The following are popular scenarios for individuals interested in ITIL knowledge and upgrading their certification from ITIL v3 to ITIL 4.
Scenario 1:Jose is new to ITIL
He should do the ITIL 4 Foundation course – 3 Days
Scenario 2: Harriet is ITIL v3 Foundation certified only
She should do the Upgrade to ITIL 4 Foundation course- 2 Days
Scenario 3: Luis is certified at ITIL v3 Intermediate level, but has only 10 credits and wants to acquire the knowledge and certification in ITIL v3 and bridge to ITIL 4
He needs 17 credits to bridge, so he should do 2 more ITIL v3 Intermediate courses and exams ASAP (9 days, 8 credits) and then the ITIL 4 Managing Professional Transition (5 days) - 14 days in total
For example, he could do any combination of CSI, or SO (4 days, 3 credits) and RCV or OSA or SOA (5 days, 4 credits)
Figure 2 - ITIL 4 Certification Path