itSMF Bulletin March 2021 | Page 4

ITIL® v3 was first released in 2007 and updated in 2011.

ITIL v3 was the most comprehensive framework for the conception, design, development, delivery, and management of IT Services. The Foundation syllabus (course and exam) covered knowledge essential to anyone involved in the delivery of IT services, including both technical and business individuals. This way, everyone involved knew how important it was to collaborate and what it took to successfully deliver IT services to customers.

ITIL 4 leverages from the strong foundations of ITIL v3 knowledge that organisations now have well established and gives us a very mature

understanding of what is needed to continually align digital services to changing business needs.  With this understanding businesses can continually deliver valuable digital services that enable customers to successfully achieve their desired outcomes.

Now that the ITIL 4 publications, together with the respective syllabi and exams, have been completely launched, AXELOS announced the discontinuation schedule for the ITIL v3 certification scheme.

The Discontinuation schedule

AXELOS has released the following dates for discontinuing ITIL v3 exams:

·        ITIL v3 Foundation (English) to be discontinued as of 1 July 2021

The Discontinuation

of ITIL® v3

by Rose Dyson