itSMF Bulletin March 2021 | Page 2

TABLE OF

CONTENTS

3

4

10

12

16

18

20

Acting Chair's Report

The Discontinuation of ITIL V3

by Rose Dyson

BrightTALK Webinars

The Future of Work is the Future of Leadership - Capability Invisability

by Karen Ferris

2021 Service Management Conference

Member Benefits

itSMF Social Media - Join us