🚨 ITSM Emergency Room:
Triage and Solve Your S
Service Management Challenges 🚨
How often do you leave a conference with new ideas—but without a clear solution to the Service Management challenges waiting for you back at work?
Join “Dr” Peter Doherty and his team of emergency room experts for a unique, highly interactive session designed to deliver practical answers, not just discussion.Â
🏨Location: 2026 Service Management Conference
Sofitel Brisbane
đź“…Date: Thursday 20th August 2026
🕔Time: 9:15am – 10:15am
🏥 ITSM Emergency Room brings together
experienced Service
Management practitioners and experts to help diagnose and address your most pressing challenges. Whether you're struggling with process adoption, service desk performance, governance, continual improvement, tooling, stakeholder engagement, or another complex issue, this is your opportunity to receive real-world guidance.
💡 What makes this session different?
Bring your toughest Service Management challenges.Â
Submit questions before the session or raise them live.Â
Engage directly with Service Management experts.Â
Learn from the challenges and experiences of your peers.Â
Leave with actionable advice and practical next steps you can take back to your organisation.Â
To get maximum value from the session, gather input from your colleagues beforehand and come prepared with the issues that matter most to your team.
Facilitated by Peter Doherty, this collaborative "emergency room" environment is focused on helping you move beyond theory and towards tangible outcomes.
🔍 Bring your challenges
🩺 Get an expert diagnosis
âś…Â Leave with solutions
Delegate Registration: #ITSM #ServiceManagement #ITIL #SMConf2026