colleagues, my brain was full with new approaches, thoughts, challenges and opportunities. I also returned home with lots of valuable ideas that I can apply as itSMF Australia’s 2019 Conference Director!
I’d like to end with a quote from a new service management friend I made at
Kathryn is an independent consultant with over 20 years experience in ICT service delivery and service management. She has been a member of the itSMF since 2005 contributing in recent years as a NSW Committee member, co-ordinating Special Interest Group meetings and was elected NSW State Branch Chairperson in 2010. Kathryn has also served on the itSMF Executive Board as Deputy Chair and has recently been elected 2019 Conference Director.
She regularly chairs Branch Seminars and has presented at the itSMF National Conference in Australia. During 2009-10 she studied and passed all ITIL V3 intermediate exams achieving her ITIL V3 Expert in early 2011.
Kathryn Howard - itSMFA 2019 Conference Director
the conference, Mark O’Loughlin – “Go forth and disrupt”.
I now encourage you to search for the event hashtag #SMFusion to see what others thought and had to say about their conference experience.