itSMF Bulletin itSMF Bulletin June 2019 | Page 15

Gary Percival

"Gary is an independent Service Management consultant and trainer. He has been a member of itSMF for over 12 years. Gary is a ITIL v3 Expert and v2 Master, with supporting knowledge in Agile, DevOps and Lean Thinking."

www.sm4all.com.au

The ITIL 4

Certification Path is:

point earlier where the relationships between these practices need to be made clear.

I assume this will happen in future ITIL 4 publications. Speaking of which, I have heard, from totally unreliable sources, that these future publications will be based on the ITIL 4 certification levels, the 5 books covering the intermediary training:

1. ITIL Specialist – Create, Deliver and

Support

2. ITIL Specialist – Drive Stakeholder

Value

3. ITIL Specialist – High Velocity IT

4. ITIL Strategist – Direct, Plan and

Improve

5. ITIL Leader – Digital and IT Strategy

As for the individual practices, these will be detailed using on-line publications. In this way, ITIL itself can remain Agile, posting regular, small updates to the practices as the Service Management world continues to evolve.