itSMF Bulletin itSMF Bulletin July 2019 | Page 2

TABLE OF

CONTENTS

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Chair's Report

Constant Change is the New Black!

Karen Ferris

3 Ways ITIL 4 will transform the way you work

Rose Dyson

Service Management 2019 - We Design the Future

Service Management 2019 - Speaker Profiles

Responding to Cyber Security Incidents

Peter Tonkin

In your State

Q3 2019 State Events

Rachel Seaniger in Conversation with Brendan Cullen

itSMF Member Benefits

Brightalk Webinar Snapshots

Connect to itSMF Social Media