FROM THE CHAIR
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Dear Members,
I’d like to kick off this month’s report with the great news that we have signed on Knowledge Bird, Ivanti and ToPdesk as Conference partners. This is a tremendous endorsement by industry of the continued relevance and value of what is one of the best Service Management conferences in the world – and one of the few that’s proudly badged as such. I’d just like to extend to these three companies my personal thanks and congratulate them for their commitment to the Australian Service Management Forum.
We’re well into our new working year now, the Christmas break a memory and a productive and busy time ahead of us all. The State Branch seminars, recently re-named ‘Events’ are kicking off and we’re looking forward to building on the strong numbers and excellent local organisation that characterised last year’s efforts.
For this, as ever, we rely on the work of our State Committees, volunteers all, who do so much to ensure these events remain such a valuable means of informal professional development. It would be totally remiss of me not to mention the important social aspect of these as well – they really do provide the perfect vehicle for people to catch up, compare notes and scout for opportunities.
So ‘Well Done’ to everyone concerned and best wishes for your continued success over the course of 2020.
This is going to be a BIG year.
I must confess to being a bit fixated on our National Conference, even though it isn’t until August. I’m genuinely excited by the prospect of this being an event that we’ll be talking about for years to come – it is the culmination of all the hard work of recent times and demonstrates the continued relevance of your professional association. You told us you wanted it held in Brisbane and back to Brisbane we’re headed. We have sponsors already on board, signed sealed and delivered, and more in the wings.
To our partners, both current and prospective, may I say thanks and we understand the value of making this a real partnership – we’re here to work with you to ensure you get the maximum value of your association with us.
That’s my commitment to you.
Please take care.
Bradley Busch
Chair, itSMF Australia.