TABLE OF
CONTENTS
Zero Trust Security Explained: Principles of the Zero Trust Model
by Kapil Rainer
BrightTalk Webinars
The 5Rs - Conquer you Hybrid Procrastination
by Karen Ferris
2022 Service Management Conference - Photos
2022 National Award Winners & Runners-up
2022 Sponsors
ITIL 4 Publications
Infotech & itSMFA Research Partners
Member Benefits
3
4
12
14
20
22
30
32
36
38