REFLECT
This is time to reflect on what has happened since the World Health Organisation announced on March 11, 2020, that we had a global pandemic on our hands.
Employees have experienced so much since that time. There was unprecedented stress, anxiety, uncertainty, and concern. There were also positive experiences, including the ability to increase connection with family and friends, determine a workday that suited their needs, reduce their costs of travel, regain the commute time and many more. This has not only left employers to reflect on what has happened, but also for your employees to reflect on their relationship with their employer, their work, and the office.
This is the time to reflect and re-evaluate. This is the time to leverage your learnings from working through a pandemic, and organize the future around that. Listen to what your employees,
your customers, and your business want and need. What worked well? What have we learned that we can benefit from? What are the challenges and opportunities?
Reflect on lessons learnt from the organisations that improved their performance during the pandemic. McKinsey referred to these organisations as the “organizational resilients.”
1. Set clear goals and objectives
2. Invest in team building, empowerment, delegation, and leadership training
3. Leaders increase time having coaching conversations with employees and provide meaningful recognition
4. Absorb and adopt new collaboration technologies, with appropriate training, and enable access from anywhere.
“Change comes from reflection” ~ Genesis P. Orridge
RETHINK
Having reflected, now is the time to rethink. We should not talk about the ‘return to work’ but rather ‘rethink work’.
There are many parties that need to be a part of this conversation,