itSMF Bulletin April 2022 | Page 14

The 5Rs - Conquer Your Hybrid Procrastination

by Karen Ferris

Despite employees making it unquestionably clear that they want continued flexibility to choose where they work, when they work, and

how they work, many organisations are

continuing to procrastinate about what

their operating model will look like.

Employees are in the driving seat. Having proved that remote working can work, they now have a smorgasbord of potential employers to choose from, as they are no longer constrained by geographical boundaries.

Employers who do not meet employee expectations will find their talent walking out the door and being welcomed by the

competitor down the virtual road. Whilst you are procrastinating about the future, your employees are evaluating their next move.

This is potentially the greatest opportunity your organisation will be presented with, within your lifetime. This is the chance to reflect, rethink, reimagine, and reinvent, but that must be led with a realisation that there is no going