TABLE OF
CONTENTS
It takes enterprise to manage service
by Marian den Ouden
BrightTALK Webinars
itSMFA & Peoplecert
COVID 19: IT Operating model impacts
Part of KPMG's series
Harvey Nash/KPMG CIO Survey
2021 Service Management Conference
Australian Business Event Grant Program
Member Benefits
3
4
8
9
10
12
16
19
20