FROM THE CHAIR
3
Dear Members
As members and professional practitioners of our Service Management community you would hardly need me to remind you that these are challenging times. Nor to also remind you that things may well get worse before they get better. One thing that can be stated with certainty though, is that we’re all in exactly the same boat.
However the news is not all bad for itSMFA members: far from it.
We are working to continue to support the Service Management community in a number of ways. For a start we recently decided to move all of our ‘Events’ on-line, to virtual meetings and the first of these, in VIC, was a success. Other states, indeed ALL states and territories will be asked to do the same – this is a matter of necessity of course, but we’re finding it is an entirely viable alternative to our traditional meetings.
And our Flagship event, the National Conference, has been delayed, but will still be held. This will not be a virtual event, far from it, and I am looking forward to greeting you in person as we
celebrate our association and the weathering of this viral storm.
Your Forum continues to function and work as a primary resource of professional development and informal learning: these are the things we are good at as we continue to actively engage with members, with our business partners and with our wider communities.
My message to you is to continue your great work, as best you can in these constrained circumstances, to continue to engage, to reach out to your fellow members and to keep in mind that my message to you today is on behalf of a great team which continues to work hard on your behalf.
All the best in these coming weeks and months. Try to stay well. Look after yourselves and your loved ones and look forward to the day when we can fairly say, that this is all behind us.
That day will come.
.
Bradley Busch
Chair, itSMF Australia.