itSMF 2017 June Bulletin Bulletin -June 2017 | Page 5

Justin Gasparre
Director
Aprill Allen
Knowledge Repository &
Conference Director
Aprill is a knowledge
management consultant
and specialist IT writer.
With 13 years’ experience
in IT support, she has a
passion for bringing better
knowledge management
practices to IT teams,
everywhere. Winner of the
national White Paper of
the Year award from itSMF
Australia in 2011 she has
become a committed
advocate for the friend-
ship and community the
itSMF can offer.
Over 15 years of IT
experience ranging from
helpdesk, field support,
systems administration
and culminating with IT
Governance, Board of
Management Representa-
tion and Director of a
large directorate
delivering enterprise
solutions.
Troy Latter
Director
His Life Member bio at
http://www.itsmf.org.au/
page/LifeMember
outlines his previous roles
and contributions.
5 itSMF Bulletin—June 2017
A skilled professional with
a proven track record of
successfully delivering IT
Service Management
process and projects in
complex environments.
Certified ITIL V3 Expert,
coupled with an in-depth
knowledge of Agile
frameworks like Scrum
and SAFe, experienced at
implementing best
practice frameworks
Troy is working with
several key Federal
Government Departments
as a senior consultant
specialising in OCM/MOC
and introducing value
through digitising
processes, people and
emerging technologies
and methodologies -
namely IT4IT, Agile, Dev
Ops and IoT.
Harry Powell
Director
Brian Jennings
Awards Director
Brian brings a depth of
experience to the Board,
not only in IT service
management but also in
the management of the
Forum and its activities,
both nationally and
internationally.
Candice Walker
Director
Harry has been an
individual member of
itSMF Australia since
October 2007 and was a
founding member of the
South Australian Branch.
Phillip Palmer
Director
Phillip has 15 years full
lifecycle experience in
developing and
delivering highly
effective, globally
focused training
programs covering
strategic, tactical and
operational training
needs.
He has been an itSMF
Board Director since 2005
as well as Deputy Chair
and a regular attendee of
State Branch Seminars
and National Conferences.