itSMF 2017 June Bulletin Bulletin -June 2017 | Page 24

Welcome to our new State Chairs
Rachel Seaniger - QLD State Chair
Rachel works as an ITSM Consultant for DXC
Consulting. She loves the mix of spending time with
customers and helping them out with their service
management challenges as well as delivering ITSM
training.
She is also the DXC Consulting National ITSM Practice
Lead. This role entails leading and coordinating a
practice of approximately 35 consultants to delivery
high quality ITSM services across Australia (and
Singapore).
Outside of work Rachel is a voracious reader with a
pench ant for Stephen King and as a side hobby has 3
kids.
Wilma Weaver - NT State Chair
Wilma takes pride in a career built from the front line
Service Desk to her current role as NEC Account
Director for NTG Department of Education. An
established professional in the ICT industry with 20
years’ experience including both the public and
private sector entirely within the Northern Territory.
Wilma has comprehensive experience and proven
ability in the areas of Account and Service Delivery
Management, Operational Management, Service
Level Management and Service Improvement.
Wilma’s strength is in building trusted professional
relationships to exceed delivery expectations with a
focus on the customer experience and continual
service improvement.
Wilma believes in a common sense approach to Ser-
vice Management with ITIL as a framework to deliver
best practice standards that compliments the
business drivers/approach.
Adam Seeber- ACT State Chair
Adam joined ValueFlow as a Principal Consultant after
working in technology delivery & execution roles with
experience in multiple industries such as government,
insurance, finance, non-profit and commercial
organisations. With qualifications in technology
frameworks (ITIL, ISO20000, DevOps) and business
(MBA) as well as practical experience in leading teams
and projects, Adam has been a regular speaker at both
State and National Conference level for the itSMF since
2013, and found himself on the QLD committee in 2015
before making the move to tropical ACT as State Chair.
Adam is most at home trying to convince Service
Management professionals that there is more to life
than SLA’s and is passionate about the role that
technology management plays in the enterprise. A geek
for Lean, DevOps, Agile, IoT and ESM, Adam is married
to Samara, with enough children to have caused
premature greyness, and a motorcycle big enough to
make him feel he’s still cool.
24 itSMF Bulletin—June 2017