itSMF 2017 June Bulletin Bulletin -June 2017 | Page 15

Keynote
Speakers
The keynote and invited speakers at the Service Management 2017 Conference are some of the most
highly regarded influencers in their respective areas of expertise. They will join us from across the
country and the globe to inform, inspire and energise attendees with their knowledge and insights.
Dez Blanchfield
Head of Technology and Cloud Platforms, Vault Systems
Invited speaker
Dez Blanchfield is a strategic leader in business and digital transformation, with 25
years experience in the Information Technology and Telecommunications industry,
developing strategy and implementing business initiatives.
Matthew Burrows
Managing Director, BSMimpact
Invited speaker
Matthew Burrows currently serves on the SFIA Council, is Chair of the itSMF
International Ethics Review Board, and contributes to the Service Management
industry and the development of best practice – including as Design Authority for
SFIA V6.
Marita Cheng
Engineering visionary and 2012 Young Australian of the
Year
Marita Cheng was the 2012 Young Australian of the Year and is a technology
entrepreneur and women in technology advocate. Marita Cheng is the founder and
CEO of aubot (formerly 2Mar Robotics), which makes a telepresence robot,
Teleport, for kids with cancer in hospital to attend school, people with a disability to
attend work and to monitor and socialise with elderly people. As well as
telepresence robots, 2Mar does research and development in robotic arms, virtual
reality and autonomous mapping and navigation.
15 itSMF Bulletin—June 2017