It's My Pleasure It's My Pleasure - Elevate Case Study | Page 17

It's My Pleasure Vision for

2016 and Beyond!

"It's my desire that all who knew Truett have the opportunity to read It's My Pleasure and be reminded of the important principles that he taught about talent and culture. They are important elements of Chick-fil-A's success and competitive advantage.

It is also my desire that those associated with Chick-fil-A that never knew Truett will read It's My Pleasure so that they will know what the principles are as part of their own foundation to contributing to Chick-fil-A's future success." -Dee Ann Turner

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