ITPLAST Ottobre 2024 | Page 49

MACHINERY
Efficient and Fast
Just one month from contract signing to delivery : Colines ’ quickdelivery policy once again leads to extreme customer satisfaction . This is the case of Interfilms - Novapak Group ( Mexico ), which signed the order for a 7-layer ALLrollEX ® 1500mm cast stretch film line just a month ago . It took only 3 weeks to reach the FAT ( first acceptance test ) of the line , successfully completed in just a few days ( various tests were made , including a quick change test in the production of manual reels , in just 25 ’’). Interfilms reaffirmed their trust in Colines , after they had already purchased another ALLrollEX ® cast stretch film line in past years . “ We are extremely satisfied with our relationship with Colines - explained Luis Ruben Villalobos Helo and Jayr Javier Verdeja Mora from Interfilms - and when it came to expanding our business with a new line , it was easy for us to choose to rely on them again as suppliers . The quickdelivery policy is excellent : it allowed us to conclude the agreement and have the line ready for testing in just a few weeks . Thanks to Colines : we are confident that this time too , the after-sales experience will be extremely satisfying , as it has been so far , both for the excellent reliability of their lines and for the great availability of the customer care service .” “ I am thankful to Luis and Jayr for their professionalism and courtesy shown during these productive days spent together , and I talk also on behalf of my colleagues who contributed to the excellent outcome of the tests . It is always very satisfying to see the results of our intense and rapid work in customer satisfaction .” said Paolo Masserano , Colines ’ Sales Area Manager for Latin America .
The Colines Sales Area Manager , Paolo Masserano , together with Interfilms staff and Colines field team
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Italian technology plast / October 2024
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