About this Book
1 Structure of this Book
This book is comprised of the following sections.
Overview of Examination
Scope of Questions
This section describes the basic approach for the examination questions and the scope of the examination questions.
Chapter 1 Corporate and legal affairs
Chapter 1 explains the basic knowledge of corporate activities and business management that
business workers should possess, as well as legal compliance and corporate ethics.
Chapter 2 Business strategy
Chapter 2 explains typical systems in each field including typical information analysis techniques
and marketing techniques, business management systems, and technological strategies.
Chapter 3 System strategy
Chapter 3 details business processes, methods to improve business operations, the flow of information system construction, the composition of a requirements definition aimed at computerization, and other items based on information systems strategy.
Chapter 4 Development technology
Chapter 4 e xplains system development processes and test techniques, as well as software development processes and development methods.
Chapter 5 Project management
Chapter 5 explains the processes of project management and techniques of project scope management.
Chapter 6 Service management
Chapter 6 explains the basic roles and components of IT service management including the management of information system operations, service support, the concept of system environment
development, and the basic principles of system audits.
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